Return Policy

Return & Exchange Policy — Trendy Mart PK

At Trendy Mart PK, customer satisfaction is very important to us. If you receive a damaged, defective, or incorrect product, we are here to help.

Return Eligibility

You may request a return or exchange if:

  • The product received is damaged or defective

  • You received the wrong item

  • The item is unused and in its original packaging

Return Request Time

  • Return or exchange requests must be made within 3 days of receiving your order.

  • Requests made after this period may not be accepted.

Non-Returnable Items

The following items may not be eligible for return or exchange:

  • Used products

  • Items damaged by the customer

  • Products without original packaging

  • Clearance or sale items (if applicable)

Return Process

To request a return or exchange:

  1. Contact our customer support team with your order details.

  2. Share clear photos of the product (if damaged or incorrect).

  3. Our team will guide you through the next steps.

Refund Policy

  • Refunds (if approved) may take several business days to process.

  • In some cases, exchanges may be offered instead of refunds.

Shipping Costs

  • Customers may need to pay return shipping charges unless the issue was caused by our side.

Thank you for shopping with Trendy Mart PK. We value your trust and always aim to provide the best shopping experience.